Wema Bank Plc said it was ranked top in two recent independent surveys on the banking industry.
The bank revealed that in its 2020 Digital Channel scorecard, KPMG Nigeria named it as a leader in Payments and Transactions for digital banking.
Also, in its recently released Banking Industry Customer Experience Survey, the consulting firm confirmed that Wema Bank climbed 10 places to second position in the retail category.
Following a qualitative study of 17 Nigerian commercial banks focusing strongly on retail banking operations, KPMG Nigeria’s Digital scorecard tested customer experience across five areas – Digital Onboarding, Digital Payments & Transfers, Digital Lending, Self Service and Customer Care.
monitor digital lending in the country.
The group will study the scope of
digital lending in India, identify risks in the sector “posed by unregulated digital lending”.
The group will also set up a Fair Practices Code and recommend measures for data security in the sector. India’s central bank has set up a working group to monitor digital lending in the country. The group consisting of four top members of the Reserve Bank of India and two external members from a fintech firm and a cybersecurity firm will submit their observations of the digital lending sector within three months.
Updated Jan 13, 2021 | 18:31 IST
The working group will evaluate digital lending activities and assess the penetration and standards of outsourced digital lending activities in RBI regulated entities RBI forms panel on digital lending including lending through online platforms, mobile apps
New Delhi: The Reserve Bank of India (RBI) on Wednesday (January 13) constituted a panel to study digital lending, including lending through online platforms and mobile apps.
In its statement, the RBI said: The Working Group (WG) is being set up to study all aspects of digital lending activities in the regulated financial sector as well as by unregulated players so that an appropriate regulatory approach can be put in place.
RBI Sets Up Working Group on Digital Lending from Online Platforms and Mobile Apps
Moneylife Digital Team
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Taking cognizance of the spurt in digital lending by online platforms and mobile apps, the Reserve Bank of India (RBI) has set up a working group to evaluate and recommend measures on digital lending. This group will also identify risks posed by unregulated digital lending to financial stability, regulated entities, and consumers.
In a release, RBI says, While penetration of digital methods in the financial sector is a welcome development, the benefits and certain downside risks are often interwoven in such endeavours. A balanced approach needs to be followed so that the regulatory framework supports innovation while ensuring data security, privacy, confidentiality and consumer protection.
Read more about RBI constitutes working group to develop and regulate digital lending on Business Standard. The six-member panel comprising four RBI internal members and two external members is expected to submit its report within three months